Frequently Asked Questions

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    Frequently Asked Questions


    At The Lead Generation Company, we are transparent and honest at all times, which makes working with us easy. We have created the list below of frequently asked questions, design to help you learn more about our business, what services we offer and what you can expect if you work with us. 

    We have done our best to answer regular questions we are asked, if you have another question please don’t hesitate to get in touch with us. 

    We have offices in Glasgow (HQ), London and Manchester.

    We work Monday to Friday 8:45am-5pm

    We are Business to Business only and our services include; telemarketing, lead generation, appointment setting, email campaigns, LinkedIn marketing and provision of marketing databases. 

    No, we are business to business only. 

    Understanding your business is something we take very seriously at TLGC. We have a tried and tested Onboarding process which goes through a variety of steps to uncover your Unique Selling Points (USPs), how we articulate this to your target market, training our Business Development Consultants and, covering your own Frequently Asked Questions & Objection Handling and ongoing training and optimisation when your campaign goes live.

    Without question the quality of our people. On average our agents have 11 years B2B sales experience and the average age is in the early 30’s. Quality people get quality results. 

    Prices can vary depending on how in-depth the service you are offered. Also, it can be due to some companies like ourselves having years of experience. At The Lead Generation company, we can tailor and customise our services to suit our client’s needs. 

    Typically it takes 2 working weeks. We start with an initial Kick-Off meeting and then create an action plan for going live. So once we get the green light from you we aim to start the actual outbound activity within 2 weeks.

    This is our secret sauce! Our data comes with a 98% guaranteed accuracy because we create each target database based on your brief. We have developed many different sources and methods over the years to ensure its accuracy. For your additional comfort, we are fully GDPR compliant and have a GDPR statement along with a Data Processing Agreement.

    Yes, we are fully GDPR compliant and have a GDPR statement along with a Data Processing Agreement. We are also members of the ICO and comply with their data standards.

    Yes, many clients provide their own data. We can update and augment this as we go through the campaign. This means as an additional output your own marketing database is fully up to date.

    This would be discussed per client however usually anywhere between 4-12 weeks.

    Please just ask! As we have been trading since 2012 the chances are it’s a yes as we work with a large range of sectors and different products.

    We have a minimum of 2 BDCs working on your campaign depending on the amount of time we are working for you. This means the campaign is not over-reliant on any one person. We have resilience built in for things like staff holidays so there is never any downtime for you. 

    You will get to meet the BDC’s throughout the onboarding process for training. The Campaign Manager who runs your campaign and their team will be your main point of contact week on week.

    We have never been in a situation where leads have not been generated. We, therefore, guarantee that we will generate leads for you.

    We assign the most experienced BDCs to your campaign. We want to make sure we are representing your company in the most professional manner. So we will ensure that the most appropriate people are put on to the campaign, taking previous experience and strengths into account.

    We strive to get movement in the first week of the campaign starting. As part of the Onboarding Process, we agree on the right strategy so we can get quick wins for you.

    We can help you

    Please use the form below to request more information and we will get back to you within 7 working hours.